Frequently Asked Questions
Find answers to common questions about school uniforms, ordering, customisation, delivery and our services. If you can’t find what you are looking for, our team is here to help.
1.General Questions
What products do you offer ?
We provide a wide range of schoolwear including boys’ uniforms, girls’ uniforms, sportswear, accessories, blazers, leavers hoodies, leavers T-shirts and personalised clothing solutions.
Who do you work with ?
We work with retailers across the UK, providing dependable schoolwear solutions and customisation services.
How do forward orders work ?
The due date on your order confirmation is the date that the order will leave our dispatch centre, and you will then receive your order.
2.Ordering & Delivery
How can I place an order ?
Orders can be placed directly through your account on our website. Once registered, you’ll be able to view product details, colours, sizes and pricing.
Do you offer next-day delivery ?
Yes. For Stock orders delivered in the UK that are placed before 4 pm. For Embroidery & Printing orders delivery can take up to 7-10 days.
How long does delivery take ?
Please see our Delivery Information Page
3. Sizes & Products
Do you provide a size guide ?
Please see the bottom of the product page for Size Guide.
Are your uniforms durable ?
Our garments are designed for everyday school life, using quality materials selected for comfort, durability and long-term wear.
Are your uniforms easy to maintain ?
Yes. Our garments are designed to be practical and easy to care for, helping garments retain their shape and appearance after regular washing.
4.Embroidery & Printing
Can I add a school logo to uniforms ?
Yes. We offer embroidery and printing services for school logos and branding across a range of garments.
Do you offer 3rd party embroidery & Printing ?
Yes. We also offer Third party embroidery & Printing for a small 3rd party surcharge.
Can students add names or initials ?
Yes. Personalisation options such as names, nicknames and initials are available on selected items.
Is there a minimum quantity for embroidery or printing ?
Please see our Embroidery & Printing page.
5. Leavers Hoodies
What leavers products do you offer ?
We offer personalised leavers hoodies and leavers T-shirts with multiple design and customisation options. See our Leavers Hoodie page.
Can students have their names printed on the back of leavers wear ?
Yes, names can be printed or embroidered on the leavers Hoodies.
Can we create custom leavers designs ?
Yes, you can select from our existing templates or submit your own custom design ideas.
6. Open Account
How do I open an account ?
You can create and login to the account. If you are not currently a customer you can create an account . If you face any issues our team will help you out.
How do I login online ?
Once registered we can activate your online account. If you face any issues our team will help you out.
Can't Find What You're Looking For?
Our team is happy to help with any questions relating to products, orders, schools, or customisation.